Great service. Ronnie was very responsive - answered all my questions and addressed my concerns. We had a recent flood. Had to rebuild. Getting our carpets cleaned was our last step in this process. I appreciated how he was able to give me a rough estimate of the cost over the phone and when he arrived he took measurements of the rooms and spaces that need to be cleaned. From there, he provided the final cost. The reason I appreciated the fact that he took measurements of the spaces is because sometimes I feel as though (as with my previous experience with other carpet cleaners) there is no reasoning behind the cost, such as differences in pricing from rooms to hallways to stairs. Whereas with the Ronnie's cost and process, it all made sense since he measured the spaces and calculated cost accordingly. He didn't just guess. He had a process. Overall, I definitely recommend him and will be using his services for my carpet cleaning needs!
I have used many chem-dry companies and all came to the house and tried to up sell their products. Ronnie quoted me a price and when he arrived stuck to that price. He was on time and very professional. I couldn't recommend him more. I will always be using him.
Moved into my first apartment recently and decided to have the carpet cleaned before the end of the year. Choosing ivy green chem dry was the best decision by far! Carpet looks and feels amazing which is one less worry I have with my 9 month old crawling around. In addition I had my dining room chairs cleaned which were stained with food, marker and whatever else my two year old got into :) they look brand new!! Def recommend! Customer service is great which is always good! Will definitely use this company again in the future.
Had My Carpet cleaned today! :) Ronnie Did a great Job... Showed up on time, worked hard, said he'd be done in a hour and he was. Great price, I like the fact that he used greener products. I will be using his company Again.. Thank you Ronnie!!!
From the first call to inquire about availability and pricing, Ronnie was wonderful. Professional, clear, and fair. He helped give an estimate and I scheduled a cleaning for the whole house. It has now been two weeks since he came out and I could not be any happier with the results. We have lived in our home for over 25 years and I like to maintain our carpets. It has served us well and we have been able to get LOTS of life out of our carpets by doing this. Over the years, we have used both steam cleaning and Chem-Dry companies. The first 15 years or so, we only went with steam. Later we switched over to Chem Dry and felt like it resulted in cleaner carpets that stay clean longer. However, the company that we usually use (from a few cities over) did a disappointing job the last time. So, seeing Ivy Green's reviews (and reading that Ronnie was local), I decided to try someone new. I am so glad to have found Ronnie. While here, he was thorough and conscientious. Our current carpet is not that old, but it was VERY flat through the traffic areas. We had chosen a different fiber than our old carpet and, although I love the softness of this one, I was discouraged with how it was holding up. Ronnie brought those areas all back to LIFE!! Truly! I honestly thought it was the carpet we chose... but it just needed a good cleaning. I highly recommend Ivy Green and will be calling Ronnie again when needed. Thanks Ronnie for helping to keep this house a home!
Ronnie cleaned my couches and carpet and did a great job. This is the 3rd time we have used his services and will use him again! Nice guy as well. It was a pleasure doing buisness with him.
I really recommend their service. My carpet was really dirty from previous tenants and left an odor behind that I was unable to get rid of. Thanks to Ronnie, my carpet looks brand new! He did an amazing job in such a quickly manner, worth the prize!